Terms of Service

Subscription Membership

"Faking Fluency" is a subscription membership. When you purchase access to "Faking Fluency", you expressly agree that you are authorizing recurring payments, and that payments will be made to Faking Fluency by the payment method and at the recurring intervals (monthly, quarterly, semi-annually or annually) you have agreed to, until the subscription is canceled by you or by Faking Fluency.

You can manage your subscription and Payment Information via the course dashboard or by contacting us directly. We automatically process your Payment Information on the calendar day corresponding to the start of your subscription. If your subscription starts on a day not contained in the next month, you will be billed on the last day of that month. Mobile renewal processing dates may vary subject to any additional third-party terms. If your Payment Information is declined, you must provide new Payment Information or your subscription will be canceled. If you provide new Payment Information and are successfully charged, your new subscription period will be based on the original renewal date and not the date of the successful charge.

You can cancel your subscription at any time. Your subscription automatically renews (on the rebill date based on your type of plan and what date it started) unless you cancel at least 24 hours before your subscription period ends. To cancel your subscription, you can do this via the dashboard or by contacting us directly at least 1 business day before your scheduled rebill date. Your subscription will remain active from the time you cancel until the end of your current billing period, and you will not receive a refund (excepting the 30 day money-back guarantee period active from date of initial sign up) or credit for any remaining days in your current billing period. You acknowledge at the end of your subscription, you will lose access to all features associated with the "Faking Fluency" including, without limitation, any features enabling you to save progress or downloads.

Refund Policy

You can cancel your "Faking Fluency" subscription at any time. If canceling within 7 day trial of the initial sign up date, you will not be charged. If you did not sign up for the 7 day free trial, you may request a full refund within 30 days of sign up.. Before you cancel, review our refund policies in this guide.

Contacting Us

If you would like to contact us concerning any matter relating to this Refund Policy, you may send an email to support@fakingfluency.com

General Site Refund Policy

Subscription Plans

You can request a full refund at any time within the 30 days of your initial signup. Refund processing may take up to 60 days from the date of refund request, but will generally be processed within 2-4 weeks.

Otherwise, your subscription is set to automatically renew at the interval selected upon sign up.

Renewal Payment Refund Policy

We don't offer refunds for renewal/rebill payments except in special cases. You will be notified approximately 7 days before your subscription renew via a reminder email letting you know you're scheduled for a payment. While we will make every effort to make sure you receive this notification in advance, it is the users responsibility to keep track of your re-billing date. There will be no refunds or credits for partial months (or longer periods of service, upgrade/downgrade refunds, or refunds for unused time with an open account.

Account Cancellation

You are solely responsible for properly canceling your account. A phone request to cancel your account is not considered cancellation. We do not offer phone support of any kind.

You can cancel your account at any time by clicking on the "MY ACCOUNT" link from the course dashboard, select "billing details" and then click CANCEL next to the language subscription you are canceling . You can also email support@fakingfluency.com if you need any help doing so, but you MUST email us at least 1 business day before being charged to ensure we have time to see and respond to the message.

If you cancel the Service before the end of your current paid up period, your cancellation will take effect immediately and you will not be charged again. In most cases, you will keep access to the content until the end of the current billing period.

If you don't want your account to renew automatically, please cancel by accessing the "my account” page before your next re-billing date.

We recommend putting a reminder in your calendar 1-2 weeks before the next billing date so you can then decide whether or not to keep access. Subscribers can find their billing date on the invoice they receive immediately after sign up or on any receipt they receive after a rebill payment is processed.

Terms and Conditions

ATTENTION: These terms and conditions (“Conditions”) apply to the entire contents of this website under the domain name fakingfluency.com (“Website”) and to any correspondence by e-mail between us and you. Please read these terms carefully before using this Website. Using this Website indicates that you accept these terms regardless of whether you purchase any software, content or subscriptions from us. If you do not accept these terms, do not use this Website. This notice is issued by Faking Fluency, LLC hereinafter referred to as ("Faking Fluency").


By accessing any part of this Website, you shall be deemed to have accepted this legal notice in full. If you do not accept this legal notice in full, you must leave this Website immediately.

Faking Fluency may revise this legal notice at any time by updating this posting. You should check this Website from time to time to review the then-current legal notice, because it is binding on you. Certain provisions of this legal notice may be superseded by expressly designated legal notices or terms located on particular pages at this Website.


Faking Fluency grants you a limited license to access and make use of the Website. As a condition of such license, you agree:

(a) not to download or modify any part of the Website, except with the express and prior written consent of Faking Fluency;

(b) not to resell or make any commercial use of this Website or its contents;

(e) not to reproduce, duplicate, copy, scrape, sell, resell, share or otherwise exploit the Website for any commercial purpose without express written consent of Faking Fluency;

(f) not to make any derivative use of this Website or its contents;

(g) not to frame or utilize framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout or form) of Faking Fluency and its group companies without express written consent from Faking Fluency;

(h) not to use any meta tags or any other “hidden text” utilizing the Faking Fluency name or trademarks without the express written consent of Faking Fluency; and

(i) not reproduce or store any part of this Website in any other website or include any part of this Website in any public or private electronic retrieval system or service without prior written permission from Faking Fluency.

The copyright and other intellectual property rights in all material on this Website (including without limitation text, photographs and graphics) are owned by Faking Fluency. If you breach any of the terms in this legal notice, your permission to use this Website automatically terminates.

All trademarks of Faking Fluency indicated on the Website are registered trademarks of Faking Fluency or its group companies in the United States and other countries.

Any rights not expressly granted in these terms are reserved.


While Faking Fluency attempts to ensure that this Website is normally available 24 hours a day, Faking Fluency shall not be liable if for any reason this Website is unavailable at any time or for any period.

Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond Faking Fluency control.


Other than personally identifiable information, which is covered under the Privacy Policy, any material you transmit or post to this Website shall be considered non-confidential and non-proprietary. Faking Fluency shall have no obligations with respect to such material. Faking Fluency and its designees shall be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.

You are prohibited from posting or transmitting to or from this Website any material:

(a) that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; or

(b) for which you have not obtained all necessary licenses and/or approvals; or

(c) which constitutes or encourages conduct that would be considered a criminal offense, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in any country in the world; or

(d) which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).

You may not misuse the Website (including, without limitation, by hacking).

Faking Fluency shall fully co-operate with any law enforcement authorities or court order requesting or directing Faking Fluency to disclose the identity or locate anyone posting any material in breach of paragraph 4.2 or paragraph 4.3.


Links to third-party websites on this Website are provided solely for your convenience. If you use these links, you leave this Website. Faking Fluency has not reviewed all of these third-party websites and does not control and is not responsible for these websites or their content or availability. Faking Fluency therefore does not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third-party websites linked to this Website, you do so entirely at your own risk.

If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, the home page of this Website, and subject to the following conditions:

(a) you do not remove, distort or otherwise alter the size or appearance of the Faking Fluency logo;

(b) you do not create a frame or any other browser or border environment around this Website;

(c) you do not in any way imply that Faking Fluency is endorsing any products or services other than its own;

(d) you do not misrepresent your relationship with Faking Fluency nor present any other false information about Faking Fluency;

(e) you do not otherwise use any Faking Fluency trade marks displayed on this Website without express written permission from Faking Fluency;

(f) you do not link from a website that is not owned by you; and

(g) your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.

Faking Fluency expressly reserves the right to revoke the right granted in paragraph 5.2 for breach of these terms and to take any action it deems appropriate.

You shall fully indemnify Faking Fluency for any loss or damage suffered by Faking Fluency or any of its group companies for breach of paragraph 5.2.


While Faking Fluency attempts to ensure that the information on this Website is correct, Faking Fluency does not warrant the accuracy and completeness of the material on this Website. Faking Fluency may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and Faking Fluency makes no commitment to update such material.

The material on this Website is provided “as is,” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, Faking Fluency provides you with this Website on the basis that Faking Fluency excludes all representations, warranties, conditions and other terms (including without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for this legal notice might have effect in relation to this Website.


Faking Fluency, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), and any of Faking Fluency group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort [including without limitation negligence], contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website.

Nothing in this legal notice shall exclude or limit Faking Fluency liability for (a) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977), or (b) fraud, or (c) misrepresentation as to a fundamental matter, or (d) any liability which cannot be excluded or limited under applicable law.

If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.